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The manufacturing practice's dedicated solutions and services help optimize production process and integrate operational requirements with enterprise-level decision-making processes. This ensures a seamless integration of key business and production functions and a coherent flow of information across all critical interfaces.
These solutions are designed and deployed in a modular and scalable fashion, with the flexibility to re-configure existing applications and integrate new applications in a cost-effective manner. Our service offerings are geared to the manufacturing industry's need for enterprise-wide solutions that enable business stability, growth, and excellence. They include:
Business Consulting
Supply Chain Optimization solutions - Configuration, design, planning, implementation and maintenance
Customer Relationship Management Solutions - Strategy, design, design and implementation
Technology Solutions (Consulting, implementation and post production support)
ERP and Extended ERP solutions - Implementation, version migration, roll out, maintenance/ production support, help desk, customization and enhancements, change management, enterprise application integration
Business Intelligence - Data warehousing/ mining, security and privacy services, process consulting and e-R&D services
Hi-Tech Solutions - Embedded engineering, DSP, VLSI Design and Real-Time system/ code analysis
Outsourcing Services
Application Outsourcing - Web solutions, mainframe, AS 400, client/server
Managed Infrastructure Outsourcing - Data Centre Management, Applications Management, Managed Hosting and Technical consulting
Business Process Outsourcing - Accounting Payroll, HR, Customer Contact Services and Transaction Processing
Retail Services
The Retail industry is also witnessing many technological changes leading to consolidations, restructuring and also reorganizing the way in which the business is conducted. Retailers today face greater challenges in acquiring new customers, satisfying, retaining and acknowledging their buying through loyalty programs, promotions and managing the Customer Lifetime Value (LTV) in a multi channel environment.
Our technical consultants specialize in back end ERP technologies, developing interfaces to varied systems, pervasive computing on PDAs, and Enterprise Application Integration skills among others.
This business unit also comprises of talents with extensive domain experience in Retail Information Systems, SCM (Warehouse systems, logistics, CPFR), Merchandising systems, CRM, Data warehousing, and multi channel retailing. The functional consultants and analysts come with comprehensive industry knowledge from various businesses like Fashion apparel & accessories, Sports footwear, Consumer durable with experience in hyper-markets, large supermarkets, department stores, and specialty stores.
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